Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
paul wilbyFirst class customer experience.
The car we purchased was described as it was advertised. We visited yesterday and drove away as very satisfied customers with first class customer service. Would we buy another car from Ben at DB, absolutely would.
AnonymousFriendly service,car ready to view when we arrived,fair part exchange deal.
Friendly service, car ready to view when we arrived,good part exchange deal. Car delivered to home the same day.
StephHighly recommend
Asked Ben to source me a car, he sourced the exact car I wanted within a week. Was able to put up with me being a pain and asking for different colours etc. highly recommend
Adam BartlettThe Focus ST was a very well presented car inside and out , Ben the owner of DB luxury cars was a pleasure to deal with , I would highly recommend him and his staff ..
Ross ParfittAbove and beyond cusotmer service levels. Keep on doing what you do.
They did exactly what they said they would. Car delivered as agreed with no fuss. Very unusual these days for such good customer service.
ANDREW DARNESGreat cars by a great company
Quick efficient service for a great car. Highly recommend
LOUIS BARKER5 star customer service
Amazing customer service, gave me all the information I needed and was really helpful. would definitely recommend to a friend as it's a great place to get a fantastic car.
ANDREA G.A smooth and enjoyable purchasing experience.
An amazing, high quality friendly service and trustworthy to boot. Process was very simple, Ben was attentive and flexible. Cannot recommend highly enough. First time buying from a dealer after years of buyung private. Bought year-long warranty to value of car for just £449.00 for peace of mind. Go confidently.
Kevin meenaghBen was dead easy to deal with, like talking to a mate. Will be back
Ben was very helpful with me & sale of my new car. Provided me with videos, pictures, video calls etc to help me see the car & understand his site. Came way out of his way to meet me hours from where he lived to meet me so i could get the car back on boat home to NI. Man of his word, cant argue with that Thank you Ben
JENNIFER WIGGINTONExcellent service. Ben was extremely helpful in sourcing a great car for me. Very pleased.
AnonymousGreat service and communication from start to finish. Highly recommend.
TYLER WARECouldn't fault the service i received was excellent throughout. Received all information I needed about my new car and about the business. They were really inviting as well. Would highly recommend to anyone looking for there new car.
Sam LAmazing
Amazing experience, really nice staff took the car I wanted for a test drive and it was the one for me. Ben was really helpful really happy with the service and still over the moon about the car thank you so much.
LOIS RUDLINGVery friendly, informative and helpful.
JAY RATCLIFFEGREAT EXPERIENCE!
I bought a Renault captur from here a couple of days ago and the staff where extremely friendly and weren't pushy for you to buy anything and they where very helpful about details of the car and a great price to! Would definitely recommend to anyone looking to buy a car with them!
CHARLOTTE MURIEBrilliant customer service
Ben made buying a car such a relaxing process from start to finish. The car is beautiful and the customer service was impeccable. He answered every query I had and we will definitely be buying future cars with him again. Thank you!
AnonymousVery helpful and friendly
Can't rate Ben high enough, arranged to meet us on a Sunday morning amd couldn't have been more helpful and friendly. Very happy with my new car. Thank you
Jude RWould recommend
Friendly service, I had a couple of issues Ben rectified. Pleasant experience. I would recommend. Part X my car with no issues. The car has full service history, low mileage & although it didn't have a full MOT, it has done no mileage since the last one - Ben offered me the next MoT on them. MoT no advisories. Car was clean average standard. The process was made smooth with Bens help. Car came with half a tank of fuel. I would definitely recommend DB cars.
DONNA HUNTGreat deal
Great deal , I got an excellent price for our Merc and went away with a superb low mileage Range Rover. Ben was a pleasure to deal with.
AnonymousReally good service all round. Ben was very helpful and knowledgeable. Really pleased with the car
adam pageGreat local car dealer!!
Ben was a great help in looking into a new car, quick, professional and comfortable to talk to, has great pride in what he does
ALEXANDRIA CADMANThe most loveliest guy, great car options. My car was handed over immaculate and I was taken through all the details well. 100% recommended. Ps.. cute dog greeted us. Thank you again
AnonymousPerfect service
Absolutely perfect service, Ben couldn't have been more helpful. So pleased with our purchase
Gary JonesFantastic service
Outstanding service from Ben he went above and beyond to help with the purchase of my new car .
AnonymousGreat service from Ben! Quick reply from initial enquiry through to delivery. Car immaculately prepped. Delivery guys great too!
David murphyExcellent service
We live in Northern Ireland, a very honest description given reference the car, agreed a good sale. Traveled to Liverpool to pick up the car as agreed...handover was perfect...couldn't complain about anything.
chloe salterHighly Recommended! *****
Outstanding service right from the off, would highly recommend! Thank you so much!
LAURABrilliant company and outstanding customer service
Excellent support from Ben from start to finish, he is helpful, transparent, and went above and beyond to help me out. Will be back and will recommend to friends, 10/10.
AnonymousHighly recommended. Fantastic service and cars
Great vehicle at a great price
KEIRA JENKINSAmazing service ! Thank you
AnonymousHighly recommend this dealer
Amazing guy Ben is. Really happy with my purchase and this is 4 months in writing this review. Glad I went with him
TIERNEY PAGEOutstanding service
Brilliant service from start to finish and on going. Ben and Mike were very professional and friendly. Nothing was too much. They weren't pushy and were open and honest on what cars would cater to my needs. Would 100% recommend.
alan gunshonPremium cars at a great price.
I just bought my car from DB Luxury Car. The car is great, in immaculate condition and a really good price. Ben and Mike are Fantastic, they will bend over backwards to help in any way they can. Best place in the Devon for quality cars. I would highly recommend
tim hortonExcellent customer service and quality cars!
Ben handled my queries promptly and got me a great deal on a car. I found the car on the Friday morning, booked I'm for a test drive for the evening and purchased the car the same day. Looking at his selection of vehicles, they are all up to an excellent standard. He also offered me a great selection of after sale packages. I thought everything was fairly priced and great quality for money. I can not praise him enough. I am one very happy customer.
Ashleigh StowellReliable and Trusting Service at DB Used Car Sales
Very friendly, polite and honest service. It was a quick and straight forward process. We've had some bad experiences with car purchases in the past but this was one of the best experiences! Ben wasn't pushy in any way and completely upfront. Would definitely consider purchasing a car again
MELODY HARDMAN JONESBen is phenomenal , Helped me so much . Thank you for my new car
Excellent x Helped me every step of the way . So efficient got a car with in a 6 days , amazing service
Shannon SmithAmazing service from start to finish, couldn't be happier with our car! Definitely would recommend and hopefully re use in future when the time is right! Thank you for everything Ben - fast and efficient
ANDY MCGILLBen is a top guy!
Nadine BroadwayHighly recommend for a fabulous car and service!
Friendly and honest and very accommodating with test drives and times for them! 100% recommend if your looking for a car!!
Jessica SaundersTop tier service ! Made the whole process extremely easy ! Highly recommend
Scott BeattieProfessional, swift and friendly service. Wouldn't go anywhere else.
Samuel RobinsonHighly recommend. Great service, great staff, great cars!
DB Luxury cars all in all was a really great experience for me. I dealt with Ben one of the sales staff down there and he was brilliant. He was very professional, knowledgeable and honest with me. He guided me through the finance options available and made the whole process really positive. I would absolutely recommend DB luxury cars if you're looking for any new vehicle or even interested in any of their stock the staff are great to talk with.
NEIL HARTExcellent friendly service pleasure to buy a car from would highly recommend top quality cars thank you
MICHAEL JONESPerfect simply the best
Excellent customer service and 0% Apr on a lovely 68 plate Nissan. The staff are amazing and go above and beyond to help you. They also have a wheel repair centre which is very handy.
SARAH EDWARDSOutstanding and professional service !
This is the 3rd car ive bought from Ben ! completely effortless. Working in the motor trade means i have little enthusiasm for visiting car forecourts on my days off. i tell ben what i would like , down to the finest of details and every time he exceeds my expectations ! Have recommended ben to many of my customers who all come back with the same feedback ! Oustanding and wouldnt go anywhere else. Thanks ben ! another great purchase
TOM OLIVERUse!!!!
No pressure at all, three cars from Ben now!
rebecca sextonLovely, friendly staff! Made me feel like a valued customer
AnonymousQuality, quick and stress free
Lovely people & such a professional place. So happy with the car couldn't recommend enough.
Sophie BrownAmazing experience with DB cars
DB luxury cars were fantastic to work with, went above and beyond to make sure I was happy with the deal and made sure it took place in a timely fashion. Lovely car and will definitely use again!
AnonymousFully Recommend
Fully recommend Ben at dB! Friendly and approachable. Get yourself down there.
BARRY ROGERSGood condition
Good condition thank you mate
AnonymousGreat all round company well worth a visit
Great car selection, professional service, no pressure on sales and prices are fair. They even delivered the car to my home address which saved me a lot of Hassel
luke mitchellSuperb service
Brilliant service all round. From spotting the car on AT to having it reserved was around 45 mins. Ben responded to my enquiry within 10 minutes. Most of the paperwork was able to be done via text/email so it meant when I got to DB, it was quick and painless. Car was immaculate, clearly well prepped and you could tell that Ben knew his stuff. Also I was able to get the black honeycomb grill too so really happy. Will definitely be giving Ben a call for the wife's car
Jamie WatsonBrilliant service , excellent car , would recommend buying a car from db luxury cars
Holly FGreat service - thank you!
Ben sold us our Range Rover back in the summer and the whole process from start to finish was seamless. He sourced the exact vehicle we wanted and held it until we were able to part-exchange! Highly recommend him and will definitely return!
wendy ballExcellent service, excellent car and honest company.
First class service
amy harrisVery pleasant and friendly and very helpful. Answered all my questions and very quick with the purchase of my new car. Thank you guys
Steve BirdAmazing Service, highly recommend!!!
Perfect service from start to finish. Easy to contact, friendly and helpful communication throughout and really pleased with the car. Would highly recommend.
AnonymousExcellent
Excellent service ben was very good and helpful and nothing was to much trouble very happy with the car we would recommend to family and friends to them any day
MALCOM SHELDONFrom the moment we made contact with DB luxury cars we felt valued. Craig was helpful and friendly. We made an appointment with Ben, who again was very professional and kept us upto date with the purchase. The experience was fun and above all, great value. Top quality service with lovely people. Thanks again for your help guys.
Martel FentonBrilliant
Very efficient service, supplied exactly what I asked for with no fuss whatsoever. Great quality cars too! Second time of using and will continue to do so!
AnonymousSeamless experience. Highly recommend!
Ben was super helpful and the service I received was friendly and informative. I would highly recommend popping in to see Ben and would definitely buy from him again. The experience was seamless!
sian House5 Star service, couldn't thank Ben enough.
I cant thank Ben enough the service i received was impeccable and couldn't fault one aspect of it. I was a bit picky and changed my mind on a few cars but it never seemed to be to much trouble for Ben he went above and beyond to ensure i got the car i wanted and not what he was trying to sell which is what other people do. I would highly recommend DB Luxury Cars to anyone.
Hayley5 star service
Ben is so helpful and always sources a car that I am looking for. Wouldn't go anywhere else, exceptional service.
AnonymousGreat
Quick and easy process, delivered to my front door and Ben was happy to answer any questions
RILEY COLEMANProbably the friendliest most straightforward car dealer
Amazing did everything I wanted in very short time
Lee TaylorThe speed everything went through from first contact to receiving vehicle was unbelievable, credit to the guys at db luxury cars, the car was dropped to my house out of hours as unable to make it to showroom, absolutely pristine, would recommend this company to anyone, they go above and beyond, will definitely be using again in the future
Sophia DistinTop service. Great cars. Ben is great!
Absolutely brilliant service. Highly recommended Ben and his business. Thank you for everything. Love my new car.
AnonymousAmazing service from start to finish and completely hassle free throughout
Absolutely amazing service from start to finish , Ben couldn't have been anymore helpful, everything was completely hassle free and done quickly and efficiently thank you so much highly recommend
Kaylee TantonHighly recommend
A very fast & pleasant experience. Lovely clean car. Company are very attentive to all questions. Offer great warranty deals. I would use this company again in the future.
Steven LoeExcellent service,Excellent Cars,ExcellentValue, no pressure will use again
I very satisfied customer following purchasing a car from DB Luxury Cars. Ben has been absolutely fantastic, Answered all questions openly, no pressure in his approach, Most impressively about the approach was on valuing my Audi A7 part exchange, Nearly every garage i've ever been to offers you about 50% of the bottom value, that wasn't the case with Ben, we actually worked out what would be a fair price for both of us. The Porsche I've purchased is everything and more that i expected, very well presented, drove perfectly back to Bournemouth, i would recommend making the trip for any of the cars on site, (there were many i would of liked to purchase!) I will definitely use again (my wife is now very keen to change her car too!). Thanks Ben, it ha been a real pleasure doing business with you.
JORDAN SIMPSONExcellent
Honestly felt like I was buying a car from a friend rather than a car dealer. Everything from start to finish was excellent and the car I purchased is nothing short of exceptional. Even went that extra mile and was able to get the wheels resprayed a colour I wanted before collecting it. A stand out car dealership for sure.
AILISH FIELDOutstanding service
Extremely pleased with the service from start to finish. Ben kept us informed the whole time. Very accommodating to our needs. Made the process very easy and even took the time to make our children feel welcome
AnonymousFantastic Service!
What a pleasure! Really happy with my Golf! We had been to a few companies to see some, and were disappointed as they were either sold or not quite right. Ben @ DB Luxury Cars was so very helpful, and we immediately felt happy when on driving in to the lot. Super smart presentation, and excellent customer service. Highly recommend!
Keelie SeymourVery happy, great service
Great service, received the car in a few days, very happy
darryl sibberingExcellent
Absolutely brilliant service really helpful nice cars no pressure salesman walking around trying to get you to buy something you don't want
SELLATHURAI SASIKARENSatisfied customer.
DB luxury cars. very good cars and excellent condition. All my expectations. They did very good customer service
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